Privacy policy.

Privacy Policy for Hello Story

Effective Date: 4 september 2025
Last Updated: 4 september 2025

1. Introduction

Welcome to Hello Story ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or mobile application (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including but not limited to:

  • Name and contact information (email address, phone number)

  • Account credentials (username, password)

  • Profile information

  • Payment information (processed securely through third-party payment processors)

  • User-generated content (stories, comments, reviews)

2.2 Usage Data

We automatically collect certain information when you use our Service:

  • Device information (IP address, browser type, operating system)

  • Usage patterns and preferences

  • Location data (if you grant permission)

  • Cookies and similar tracking technologies

2.3 Third-Party Information

We may receive information about you from third parties, such as social media platforms if you choose to connect your accounts.

3. How We Use Your Information

We use the collected information for various purposes:

  • To provide, maintain, and improve our Service

  • To process transactions and send related information

  • To send you technical notices, updates, and support messages

  • To respond to your comments, questions, and customer service requests

  • To communicate with you about products, services, and promotional offers

  • To monitor and analyze usage and trends

  • To personalize your experience

  • To detect, investigate, and prevent fraudulent transactions and other illegal activities

  • To comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Your Consent

We may share your information when you give us explicit consent to do so.

4.2 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing

  • Data analysis

  • Email delivery

  • Hosting services

  • Customer service

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.5 Protection of Rights

We may disclose information to protect our rights, property, or safety, or that of our users or others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access to your personal information

  • Correction of inaccurate information

  • Deletion of your personal information

  • Restriction of processing

  • Data portability

  • Objection to processing

  • Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information and improve our Service. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Service.

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Hello Story
Email: amy@hirehellostory.com